FAQs

  • Payments
  • Fees
  • Statements
  • Apply for Credit
  • FICO® Score
  • Payoffs and Titles
  • Leasing
  • Lease-End
  • Account Updates
  • Website Issues
  • Military Support
  • Insurance and Vehicle Protection
  • Privacy
  • Downloadable Documents
  • Contact Us

Payments


What are my payment options?

Online

 

Autopay
Save time and postage by having your monthly payment automatically debited from your bank account. Complete one of the following options to enroll:

 

  • Login now and enroll to set up your recurring payments immediately, or
  •  

  • Call us at (866) 331-5632, Monday - Friday, 8:00 a.m. - 9:00 p.m. Eastern, or
  •  

  • Download, complete, and return the AutoPay enrollment form

 

One-Time Payments
One time payments are available through your KMFUSA.com account using your home computer or any mobile device.

 

Mail

 

View the options below to mail a one-time payment to us. Be sure to include both your payment and remit coupon. If your remit coupon isn’t available, please write your account number on the check.

 

Retail Customers

  • Regular Mail Address:
    Kia Motors Finance
    P.O. Box 650805
    Dallas, TX 75265-0805
  •  

  • Overnight Mail Address:
    Kia Motors Finance
    Box 650805
    1501 North Plano Rd., Suite 100
    Richardson, TX, 75081

 

IMPORTANT: For the retail payoff check mailing address, refer to the "Payoffs and Titles" category below

 

Lease Customers

  • Regular Mail Address:
    Kia Motors Finance
    P.O. Box 660891
    Dallas, TX 75266-0891
  •  

  • Overnight Mail Address:
    Kia Motors Finance
    Box 660891
    1501 North Plano Rd., Suite 100
    Richardson, TX, 75081

 

IMPORTANT: For lease payoff checks to purchase your leased vehicle, refer to the "Payoffs and Titles" category below

 

Phone

 

  • Automated Phone System: Call (866) 498-4455. Please have your KMF account and banking information ready. There is a convenience fee of $3.95 per payment to use this service.
  •  

  • Live Representative: Call (866) 644-1350. Please have your KMF account and banking information ready. There is a convenience fee of $7.95 per payment to use this service.

 

In Person

 

Western Union:
Call (800)325-6000 to find a location. Western Union will require the following information to process your payment:

 

  • Pay to: Kia Motors Finance
  •  

  • City Code: KMF
  •  

  • State Code: CA

 

MoneyGram:
Call (800)926-9400 to find a location. MoneyGram will require the following information to process your payment:

 

  • Company: KMF
  •  

  • Receive Code: 3984

 

Western Union or MoneyGram will charge you a convenience fee for these services. KMF may retain a portion of this fee. When using one of our "cash only" locations, please reference your billing statement to ensure you have the correct account number and codes.

 

With a Credit Card:
It is not possible to use a credit card to directly pay your bill with Kia Motors Finance. However, you may pay using Visa or MasterCard through Western Union Quick Collect. Fees and restrictions apply.

 

To use Western Union Quick Collect, call (800)634-3422. Please have your Kia Motors Finance account number as well as the following payee information:

 

  • Payee: Kia Motors Finance
  •  

  • City Code: Kia
  •  

  • State Code: CA

 

There is a convenience fee to use this service.

Can I post-date a payment?

Kia Motors Finance does not accept post-dated payments in the mail. Payments made online or over the phone using a bank account and routing number may be post-dated. Note: ATM/Debit card payments cannot be post-dated.

Can another party make a payment on my account?

Any individual has the ability to make a payment on a Kia Motors Finance account provided they are an authorized signer on the bank account being used. The individual must provide the Kia Motors Finance account number, payment information, and specify the amount they will be paying.

Is there a minimum or maximum amount for one-time payments?

  • Pay Online or Automated Phone System: The minimum amount is $1. The maximum amount that can be processed at one time is $25,000
  •  

  • Pay by Phone with Live Representative: The minimum amount is $1. The maximum amount that can be processed at one time is $2,500

How long will it take for a payment to post to my account?

Payments made online, using the automated phone system, or with a live phone representative will post to your Kia Motors Finance account for the selected scheduled date if submitted prior to 8pm Eastern time on any day. Payments submitted after 8 p.m. Eastern time will be posted to your account on the next business day. It may take up to 24 hours from the posting date for the payment to be reflected in your online payment history.

My payment has been posted to my KMF account but not drafted from my bank account. Why is that?

It may take up to 5-7 days for your payment to be reflected in your bank account. For issues concerning your bank account, please consult your bank or financial institution if necessary.

I made a duplicate payment in error. Can I request a refund?

The duplicate payment will automatically be credited to your next month's payment. If you prefer a refund, please fax the following information to (714) 965-0520:

 

  • Written request for refund including your KMF account number, first and last name, and the amount to be refunded
  •  

  • Statement(s) from your bank, credit union, or other financial institution or payment vendor showing that both payments were deducted or made.
  •  

  • If the double payment caused your bank account to overdraw, a letter from your bank or financial institution on company letterhead indicating they will not decline or reverse the payments.

 

Please allow up to 15 business days from the original posting date for your refund check to be mailed.

Where do I view my payment history online?

To access your payment history:

 

  • 1. Login to your KMFUSA.com account
  •  

  • 2. Click Payments
  •  

  • 3. Select the View History tab

Why did my extra or overpayment get applied to my regular monthly payment?

Any overpayments made on an account are automatically applied and will appear as a credit to your monthly payment. Please be advised, if there are fees due on your account, the amount overpaid is first applied to fees and then all remaining amounts towards the principal balance of the account. If you have any questions, please contact Customer Service at (866) 331-5632.

Can I refinance my account with Kia Motors Finance?

Kia Motors Finance does not offer refinancing at this time.

May I schedule my regular recurring payment for more (or less) than my regular monthly payment?

You may schedule your automatic payment for an amount that is more than your regular monthly payment amount, but not less than your regular payment amount.

How much time is needed before recurring payments are active?

Recurring payments must be set up at least 3 business days before your next due date. Payments submitted after 8 p.m. Eastern Time on any day will be posted to your account as of the next business day.

Why can't I schedule a recurring payment for my account?

The following may be reasons why you may not be able to schedule an automatic payment:

 

  • You have less than 2 payments remaining on your account
  •  

  • Your account may be past due. Once the account is brought current, you may schedule a recurring payment
  •  

  • There may have been multiple returned payments. You may be eligible to resume using automatic payments after making 3 consecutive on-time payments.
  •  

  • Make a One-Time Payment or for more information, Contact Us

Can I make changes to my recurring payment schedule or bank information?

You may edit or cancel your AutoPay schedule or settings at any time by visiting the Payments section of our website and saving your changes.

Why did my recurring payment setup draft my regular monthly amount when a different amount was due?

AutoPay will continue to draft the payment amount selected until the AutoPay schedule ends unless it is cancelled by you. You may cancel your AutoPay online or over the phone.

Will my recurring payment automatically stop at the end of my contract or when I pay off my vehicle?

No. After setup, the recurring payment schedule will continue to draft the payment amount selected until the scheduled end date unless it is cancelled by you. It is recommended to set up recurring payments for the original term of your contract. Additionally, it is your responsibility to stop any recurring payments set up through a dealership, third party bill-pay service or your financial institution.

Why didn't my scheduled recurring payment go through?

AutoPay may fail to draft for any of the following reasons:

 

  • A payment was attempted but failed: Review your bank statement to determine if the payment has posted. If the payment was reversed by your bank, contact your bank.
  •  

  • Your recurring payment was scheduled to end: Prior to the end of any recurring payment schedule, an email will be sent to the email address entered upon recurring payment schedule setup. Review your email inbox including your junk or spam folder to determine if an email has been received.
  •  

  • Your recurring payment schedule has been cancelled.

 

If your recurring payment schedule was set up through a dealership, bank, or other third party bill-pay service, contact them for information. If your recurring payment schedule was set up through Kia Motors Finance, Contact Us for more information.

Fees


How is simple interest calculated on my account?

Kia Motors Finance calculates simple interest on retail accounts on a daily basis based on the current principal balance, the interest rate, and the number of days since the last payment. Your account does not accrue interest on interest.

Why am I being charged Property/Excise Tax on a leased vehicle?

Any costs associated with the operation of the vehicle are your responsibility. This includes personal property tax which is charged based on your garaging/registration address and may also be referred to as excise tax, ad valorem, or motor vehicle tax. If you believe you are exempt from property tax or have been charged incorrectly, contact your local tax authority to determine if you are eligible for exemption or abatement.

Why did my sales tax amount change?

Sales tax amounts for lease accounts may be changed in accordance with state laws or as a result of a change to the garaging/registration address on your account. In certain states, other fees that may have been assessed to your account are subject to sales tax. If you believe your sales tax has been changed in error or would like more information, Contact Us.

Statements


Can I receive my monthly billing statements electronically?

Yes! If you go paperless, you will receive an email notification when your monthly statement is available for viewing online. To enroll:

 

  • 1. Login to your KMFUSA.com account
  •  

  • 2. Click My Account
  •  

  • 3. Select the My Profile tab
  •  

  • 4. Choose the Paperless Statements checkbox

 

Note: When you sign up for automatic recurring payments, you will automatically be enrolled in our Paperless program, as well as enjoy the ease of having your payment automatically debited from your bank account each month. If you still desire to receive a paper billing statement we have 2 easy options for set up:

 

  • Enroll online now and set up your recurring payments immediately
  •  

  • Print and return the PDF version via mail. Please allow up to 10 business days from the date we receive this request for processing.

How do I view my billing statement online?

  • 1. Login to your KMFUSA.com account
  •  

  • 2. Click Payments
  •  

  • 3. Select the Statements tab

 

Once you see your billing statement online, you may also print and/or save a copy for your records. Your previous 12 months statements are available online. If you need statements beyond 12 months, please contact Customer Service at (866) 331-5632.

When will my most recent billing statement be available?

Your billing statement is available online approximately 20 days before your payment due date. You should receive a billing statement from Kia Motors Finance approximately 10 days before your due date. You can sign up to receive an e-mail alert when your statement is available for viewing online:

 

  • 1. Login to your KMFUSA.com account
  •  

  • 2. Click My Account
  •  

  • 3. Select the My Profile tab
  •  

  • 4. Choose Email Alerts and check the box next to My Statement is Available to View Online

What should I do if I don't receive my first monthly billing statement?

You should view your statement online to determine if it has been generated, and verify the statement address is correct.

 

To register online for the first time:

 

 

  • 1. Register here or click the Not Registered? link from the homepage
  •  

  • 2. You will need the following information to register your account:
    • Your account number
    • Last 4 digits of your Social Security Number
    • Date of birth
    • Valid email address

 

To view your billing statement online:

 

  • 1. Login to your KMFUSA.com account
  •  

  • 2. While logged in, at the top of the page, click Payments
  •  

  • 3. Select the Statements tab

 

To update your address:

 

  • 1. Login to your KMFUSA.com account
  •  

  • 2. While logged in, at the top of the page, click My Account
  •  

  • 3. Select the My Profile tab
  •  

  • 4. Choose Account information to make any necessary changes to your mailing, billing, and/or garaging address for lease vehicles
  •  

  • 5. Click Save

 

If there is a problem, please contact Customer Service at (866) 331-5632.

Why does my statement show that multiple payments are due?

There are several possible reasons for multiple payments being due:

  • The total amount due includes fees or charges not included with your regular monthly payment amount. The statement may have been printed prior to receipt of the most recent payment. Review your payment history online to compare the statement date with the date of your payment.
  •  

  • The payment may have been reversed or returned: Review your bank statement to determine if the payment has posted. If the payment was reversed by your bank, contact your bank.
  •  

  • The payment may be missing or misapplied. Contact Us so that we may attempt to locate your payment. Please have the following information where applicable:
    • Confirmation number
    •  

    • Check number
    •  

    • Payment amount
    •  

    • Payment submission date
    •  

    • Payment posting date from your bank account

Why did I receive a welcome letter?

A Welcome Package is sent to all signers on an account to ensure that all customers are provided with important information regarding the new account.

Apply for Credit


What information do I need to provide on my online credit application?

You will need to provide some basic personal identification, contact, and income information.

How does Kia Motors Finance protect information I provide on my online application?

We value your privacy and security. Our Online Privacy Policy explains how we protect your privacy while using our website.

What happens once I complete the online application process?

Within minutes, you’ll receive a credit decision. If approved, you will receive an Approval Certificate, valid for 30 days from the date it’s issued, which you can use at the Kia dealer that you selected in your credit application. The Kia dealer you selected may also contact you to schedule an appointment or to discuss your financing needs.

 

In some cases, Kia Motors Finance and the dealer you selected to apply for credit with may need more information to finalize a credit decision. You will be provided with additional instructions should this be the case.

Why did I get a message saying I cannot use the online credit application?

Your selected dealer is not participating in the online credit application program. You may choose another Kia dealer to apply online.

How will the final sales price be determined?

The website and the online credit application lists the manufacturer’s suggested retail price (MSRP). The final vehicle price will be agreed upon by you and the dealer.

FICO® Score


What is a FICO® Score?

A FICO® Score is a three-digit number that is used by lenders to evaluate your credit risk based on your credit history at a particular point in time. It influences the credit that is available to you, as well as the terms that can be offered when a credit decision is made.

 

It is also commonly referred to as simply a "credit score" or "credit rating."

 

View our available Frequently Asked Questions About the FICO® Score (PDF) and Understanding Your FICO® Score (PDF) publications for more detailed information about the FICO® Score, credit, and how they affect your financial health.

Can Kia Motors Finance show me my FICO® Score?

Yes. Kia Motors Finance allows you to view your FICO® Score through your online account -- just one of the many perks of doing business with Kia Motors Finance!

Do I have to pay to see my FICO® Score through Kia Motors Finance?

No. This is an entirely complimentary benefit provided to our customers.

What are the requirements for viewing my FICO® Score through my kmfusa.com account?

You must:

 

  • 1. Have an existing and active finance or lease contract with Kia Motors Finance
  •  

  • 2. Be the primary account holder for your Kia Motors Finance account (as determined by the account owner on the vehicle finance or lease contract)
  •  

  • 3. Have sufficient credit history to allow calculation of a score

Do I need to provide any other information to enroll?

You only need to opt in at enrollment; no additional information is needed. Your FICO® Score is automatically pulled quarterly using some of your Personally Identifiable Information for the purpose of managing your account with us, and this score is now being made available for you to see as well.

 

It should be noted that all Personally Identifiable Information used in this way is intended solely to retrieve your FICO® Score and remains protected under the terms of our Privacy Policy.

How do I access my FICO® Score through Kia Motors Finance?

Your FICO® Score can only be accessed through your KMFUSA.com online account.

 

Follow these steps to access your FICO® Score:

 

  • 1. Create or login to your KMFUSA.com online account
  •  

  • 2. On the Account Summary page, click the "FICO® Score" image located on the right side of the page
  •  

  • 3. You must opt in by checking the box to accept the "Terms & Conditions," then click "Enroll Now"
  •  

  • 4. Your FICO® Score (if available) will now automatically appear in the FICO® Score display section on your Account Summary page!

 

Feel free to opt out at any time by going to the My Profile tab, selecting the Preferences bar, and unchecking the box stating View My FICO® Score Online.

How often will my FICO® Score be updated through my kmfusa.com account?

Your FICO® Score will update automatically on a quarterly basis (approximately every 90 days) for as long as you have an active finance or lease contract with Kia Motors Finance. Check back each quarter to see your most current score.

Which credit agency provides the FICO® Score for my kmfusa.com account?

Kia Motors Finance has partnered with FICO and Experian to provide you with your FICO® Auto Score 8 based on Experian data.

 

You also have the right to obtain a free credit report annually from each of the three major consumer reporting agencies. To request a copy of your credit report from all agencies, please visit AnnualCreditReport.com

I have multiple people on my KMFUSA.com account. Can we all view our FICO® Scores?

Unfortunately only the primary account owner as determined by the terms of the finance or lease contract can access his or her FICO® Score.

Why don't I see an option to view my FICO® Score upon login?

The option to access FICO® Scores will only appear to customers who currently have a FICO® Score on file that can be retrieved. Customers who have recently purchased or leased a vehicle with us will most likely not have a score available at this time. Once customers are registered in our database as a FICO® Score program participant, we will be able to provide a quarterly score.

 

If this is the case, check back with your KMFUSA.com online account on a later date. We update our database of participants every quarter, and the option should automatically become available within approximately 90 days

I've opted in to see my FICO® Score. Why isn't my score showing?

It is likely that you do not have sufficient information in your credit file or do not fulfill the minimum requirements to have a FICO® Score.

 

Refer to our available Frequently Asked Questions about the FICO® Score (PDF) publication for information on how you can meet the minimum eligibility requirements.

For how long can I view my FICO® Score through KMFUSA.com?

The FICO® Score program will remain available to customers and updated quarterly for up to a year after the completion of your finance or lease contract with Kia Motors Finance.

 

After that time, if you have no other active contracts on your account, you will no longer be able to access your FICO® Score through your KMFUSA.com account.

Why is the FICO® Score on my KMF account different from other sources?

There are many different credit scores available to consumers and lenders. FICO® Scores are the credit scores used by most lenders, but different lenders (such as auto lenders and credit card lenders) may use different versions of FICO® Scores. In addition, FICO® Scores are based on credit file data from a particular consumer reporting agency, so differences in your credit files may create differences in your FICO® Scores.

 

The FICO® Auto Score 8 based on Experian data that is being made available to you through this program is the specific score that we use to manage your account. When reviewing a score, take note of the date, consumer reporting agency, credit file source, score type, and range for that particular score.

 

For more information on the various factors that contribute to your FICO® Score, refer to our available Frequently Asked Questions About the FICO® Score (PDF) publication.

My FICO® Score has come by mail in the past. Can I still get it by mail?

Unfortunately we have discontinued the FICO® Score program via mail. It has since migrated entirely online and is only accessible through your KMFUSA.com online account. We apologize for any inconvenience.

 

Fortunately, opting in is fast, easy, and free through your KMFUSA.com online account!

Where can I get more information about the FICO® Score?

View our available Frequently Asked Questions About the FICO® Score (PDF) and Understanding Your FICO® Score (PDF) publications for more detailed information about the FICO® Score, credit, and how they affect your financial health.

Whom can I contact if I have questions about my FICO® Score?

Because your FICO® Score is based on the information in your credit report, it is very important to make sure that the credit report information is accurate. You may get a free copy of your credit report annually. To request a copy of your credit report, please visit AnnualCreditReport.com.

 

Please note that your free credit report will not include your FICO® Score. If you have questions on your report, you can contact Experian at 800-397-3742.

 

 

Disclaimer: FICO® Scores provided by Kia Motors Finance are provided to consumers solely for their own non-commercial educational review, use, and benefit. The FICO® Score provided to you is the FICO® Auto Score 8 based on Experian data, and is the same score that Kia Motors Finance uses, along with other information, to manage your account. The credit file used to create your FICO® Score is continuously updated, and this FICO® Score may not reflect the most current data on your credit file. FICO is a registered trademark of the Fair Isaac Corporation in the United States and other countries.

 

Kia Motors Finance and Fair Isaac are not credit repair organizations as defined under federal or state law, including the Credit Repair Organizations Act. KMF and Fair Isaac do no provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history, or credit rating.

Payoffs and Titles


How can I obtain a payoff/buyout quote?

A payoff/buyout quote can be obtained online or over the phone. On retail accounts, a payoff quote is provided on every statement. Login and click the Pay My Bill Now button and select the Payoff Quote tab to obtain a payoff/buyout quote online or Contact Us to request a payoff quote using our automated phone system or a Customer Service agent.

Where do I mail my payoff check?

Retail Customers
Mail a check or money order for the full payoff amount, along with your account number, to:

 

  • Kia Motors Finance
    P.O. Box 650805
    Dallas, TX 75265-0805

 

We will mail the title or lien release to the address on record for the primary account holder. Please let us know if you would like us to mail the release to a different address by contacting us at (866) 331-5632. To mail the title or lien release to a third-party, the primary account holder must provide written authorization.

 

Lease Customers
Lease payoff checks must be made payable to HCA Exchange, Inc. Mail a check or money order for the full payoff amount, along with your account number, and a completed Odometer Disclosure Statement to:

 

  • HCA Exchange, Inc.
    Dept CH 14301
    Palatine, IL 60055-4301

 

Note: The odometer statement is required to complete the processing of your payoff. In certain states, we will mail a bill of sale which will need to be signed and faxed back.

Are there any penalties for paying off my retail account early?

Retail accounts may be paid off at any time without a penalty.

Can I get a discount for paying off my retail account early?

There are no discounts for paying off an account early. However, paying off an account early may lower the total amount of interest paid.

How is the payoff calculated on a retail account?

The payoff is calculated on the current principal balance. The payoff amount will include interest for 21 days from the date the payoff is quoted. Any overpayment refund will be issued within 15 business days. Payoffs may include outstanding fees (late fees, returned check fees, etc.) owed on the account.

How long will it take to receive my title after my account is paid off?

Your vehicle's title and/or lien release will be mailed either:

 

  • 15 business days after full payoff has been received, or
  •  

  • At any earlier time, if required by applicable state law.

 

If the state associated with the garaging/registration address uses an electronic title, you will receive a paid-in-full letter instructing you to visit the DMV and request a paper title. You will be charged a fee by the DMV.

Can I make my payoff/buyout online?

Retail Accounts:
Payments of up to $25,000 may be made online. If the payoff amount is higher than $25,000, it must be made in separate transactions or using a different payment method. For questions Contact Us

 

Lease Accounts:
In certain states, payments of up to $25,000 may be made online. Contact Us to determine whether your payoff/buyout may be made online and for important documentation requirements.

I've moved out of state. How can I register my vehicle?

Upon moving out of state, registering your vehicle for the first time may require additional documentation from Kia Motors Finance.

 

To begin the State-to-State transfer process:

 

  • 1. Contact your local DMV for instructions. They may provide you with a form to fill out.
  •  

  • 2. Update the address on your account online, or Contact Us to make the change.
  •  

  • 3. If the DMV requires documentation from Kia Motors Finance, fax a written request to (714)965-3972. The request must include:

     

    • Your Kia Motors Finance account number
    • The VIN of your vehicle
    • A callback number for you
    • The state you are moving from
    • Your new address
    • The name, address, and phone number of the DMV where the documents need to be sent
    • A list of documents being requested, which may include the title, a letter of permission, a limited power of attorney, etc.
  •  

  • 4. If you prefer to mail your request, you may mail it to:

     

    • Kia Motors Finance
      Attn: Titles Department
      4100 Wildwood Pkwy
      Atlanta, GA 30339

 

Regarding the state-to-state transfer process, please be aware of the following:

 

  • 1. If the DMV doesn’t require the original title or if you have your title, we will send the required documents to them within 10 business days from receipt of your request. We use 2-3 day shipping and can provide tracking numbers once the documents are sent. Contact Us 10 business days after submitting your request if you would like the tracking number for your documents.
  •  

  • 2. If the DMV requires the original title, and:

     

    • Your current title is paper, we will send the documents to the DMV within 10 business days of your request.
    •  

    • Your current title is electronic, we will need to request that your original state print the title and mail it to us. We will send the request within 3 business days of receiving your state to state transfer request, but because the length of time it takes for us to receive the paper title is determined by the state, we do not have an estimated length of time for this part of the process. Contact the DMV in your previous state for more information. When we receive the paper title from them, we will mail it to the new DMV within 10 business days.
  •  

  • 3. Every DMV is different. When they receive the documents we've sent them, they may not contact you immediately. Additionally some DMV's have a limited period of time during which they will hold the documents. Because of this, we recommend requesting your tracking number as instructed above and tracking the package.
  •  

  • 4. If you would like to check the status of your State-to-State transfer request, or have additional questions, Contact Us

Leasing


How can I renew the registration on my leased vehicle?

Because Kia Motors Finance is the owner of leased vehicles, some DMV’s may require a limited power of attorney for registration renewal. Contact Us to request a limited power of attorney.

How can I use personalized license plates on my leased vehicle?

If using existing license plates, Contact Us to request a plate release letter. If you need to order new plates, you’ll need a letter of permission from KMF. Fax a written request for a letter of permission to (714) 965-3972. The request must include your KMF account number and the license plate number you’re requesting including any applicable symbols.

Is leasing right for me?

Generally, when you lease a vehicle, you're only paying for the portion of the vehicle you use over the course of the lease – usually 2 to 3 years. Since you're not making payments based on the entire value of the car, your monthly payments will generally be lower than if you were to purchase the same vehicle. A lower down payment, or none at all, may also be possible.

 

You may incur extra charges if you drive more than a certain number of miles per year -- usually between 12,000 and 15,000 -- or there is excess wear and use when you return the car at lease end. Also, if you terminate your lease early, you may be subject to an early termination liability, which could be significant. Your Kia dealer may provide you with specific sale or lease details about the vehicle you are interested in.

 

As always, it’s recommended that you consult an independent source(s) to determine which option is best for you.

What is residual value?

Residual value is the value of the vehicle at the end of the scheduled lease term, as estimated or assigned at lease signing. This value is used in calculating the base lease payment.

Lease-End


What are my options at the maturity of my lease?

You may choose to purchase or lease a new vehicle, purchase your current vehicle, or simply return your vehicle.

 

Please visit our Lease-End Overview page for a detailed explanation of what you need to do to pursue each of these options.

Do you offer any benefits for returning customers?

Yes. For eligible customers, we will waive the disposition (turn-in) fee when you finance the purchase or lease a new Kia through Kia Motors Finance.

 

Visit your dealer to check eligibility.

What steps do I need to take at or near lease-end?

For your convenience, Kia Motors Finance will reach out to you with all of the information on when to act and what to do at all of the crucial milestones in the lease-end process, usually in one or more of the following ways:

 

  • Keep an eye out for your Lease-End Kit, which will have what you need to know and more, plus some valuable tools for the lease-end process. It will be mailed to you approximately 120 days before your lease maturity date.
  •  

  • This website also features a number of valuable resources to assist with lease-end, including our innovative online Self-Assessment Tool, which will allow you to estimate any potential excess wear and use on your vehicle in just minutes. To get started simply visit the lease-end section of this site.
  •  

  • We've also set up a personalized web page dedicated solely to you and your vehicle so you can stay up-to-date on the lease-end schedule. Watch your email inbox for a message with a link to this page.

 

At any time you may also reach out to a Lease-End Advisor at (855) 537-8542, Monday - Friday, 8 a.m. - 9 p.m. Eastern with any questions.

What if I want to turn in my vehicle early?

You have the option to turn in your vehicle at any time, but turning the vehicle in 31 or more days before your lease contractual maturity date will result in an "Early Termination" scenario. This may affect your payments and charges due.

 

For specifics, please refer to the Early Termination Liability section on your lease contract.

Should I schedule an appointment to return my vehicle to my Kia dealer?

Yes. We recommend you schedule an appointment to allow for a smoother vehicle return experience and so that we may address any questions you may have. Not scheduling an appointment may result in delayed assistance and longer processing times.

What charges should I expect on my End of Term Invoice after I turn in my vehicle?

The following charges may be included on your End of Term Invoice, if applicable:

 

  • Excess wear and use
  • Excess mileage
  • Disposition (turn-in) fee (waived with timely lease or purchase of a new Kia through KMF)
  • Any past due or unpaid monthly payments
  • Any other fees (e.g. unpaid late payment fees, taxes, tolls)

Do I need to do anything with my license plates after I turn in my vehicle?

It varies by state. Please contact your local Department of Motor Vehicles (DMV) office if you have questions about whether this applies to you.

Do I need to cancel any electronic or automatic payments at the end of my lease?

Yes. Once your final payment is made, contact your bank or login to your KMFUSA.com account and cancel any scheduled recurring payments to avoid ongoing charges.

How do I purchase my current vehicle?

Visit our Lease-End Overview and select the "Buy Your Current Kia" option on this page for full instructions on how to request a buyout quote.

 

Once you've received your quote, download our Odometer Disclosure Statement. Follow the instructions on the form to fax the completed and signed form.

 

  • Fax odometer statements directly to (972) 590-3968

 

Then mail your payoff check to:

  • Regular Mail:
    Payee must be: HCA Exchange, Inc.
    KMF Payment Processing
    Dept CH 14301
    Palatine, IL 60055-4301
  •  

  • Overnight Mail:
    Payee must be: HCA Exchange, Inc.
    KMF Payment Processing
    Box 14301
    5505 N. Cumberland Ave, Ste 307
    Chicago, IL 60656-1471

Whom can I contact if I have questions about lease-end?

If at any time you have questions regarding the lease-end process, please feel free to contact a Lease-End Advisor at (855) 537-8542, Monday - Friday, 8 a.m. - 9 p.m. Eastern with any inquiries.

Account Updates


Can I change the due date on my account?

On retail accounts, the due date can be changed a maximum of 2 times during the contract term, but no more than once per calendar year. It can be changed once online by visiting the My Profile page. The date can be moved up to 20 days beyond the current due date. To change your due date, your account must be current. Lease accounts are no eligible for due date changes.

How do I update the address on my account?

To update your address:

 

  • 1. Login to your KMFUSA.com account
  •  

  • 2. While logged in, at the top of the page, click My Account
  •  

  • 3. Select the My Profile tab
  •  

  • 4. Choose Account information to make any necessary changes to your mailing, billing, and/or garaging address for lease vehicles
  •  

  • 5. Click Save

 

If you have moved out of state:

 

  • You may also be required to process a State-to-State title transfer. Please contact the Department or Bureau of Motor Vehicles in your new state for this information.
  •  

  • Lease customers: There may be a change to your monthly payment amount due to state-specific tax requirements. Contact Us for more information.

How do I change my email address of paperless statement delivery?

To change your email address:

 

  • 1. Login to your KMFUSA.com account
  •  

  • 2. While logged in, at the top of the page, click My Account
  •  

  • 3. Select the My Profile tab
  •  

  • 4. Choose Account information to edit your email address
  •  

  • 5. If your email address is also your username, update your username in this section as well.
  •  

  • 6. Click Save

What should I do if the information on my statement or online Account summary is inaccurate?

If the information on your statement or online account summary is inaccurate, please review your contract. If you do not have access to your contract or the information on your contract is accurate, please contact Customer Service at (866) 331-5632 for assistance.

 

If the information on your contract is inaccurate, please fax a written request for the information to be updated to (714) 965-0520. The request must include proof of identification such as social security card, birth certificate, valid driver’s license, state issued ID card, or passport.

I have changed my name. How can I update this on my account?

You may submit a request online to correct or update your name:

 

  • 1. Login to your KMFUSA.com account
  •  

  • 2. While logged in, at the top of the page, click My Account
  •  

  • 3. Select the My Profile tab
  •  

  • 4. Choose Account information to update your name
  •  

  • 5. To complete your request, please fax the following documents to (714)965-0520:

     

    • A written request that includes your updated name and KMF account number
    •  

    • For a name change, please include a copy of supporting legal documents (i.e. a court declaration of name change, marriage certificate or divorce deceree, or citizenship certificate)
  •  

     

  • 6. Allow up to 5 business days for your request to be processed

How do I remove a name from a Certificate of Title on a retail account?

If you have a joint account, it is possible to provide consent for a name to be removed from the Certificate of Title if one of the account holders:

 

  • is deceased
  •  

  • has a suspended driver's license
  •  

  • is incarcerated

 

Please note that in the case of an account holder who is incarcerated or has a suspended license, the request must be received from the person whose name is to be removed or their appointed individual with Power of Attorney. If you choose to remove your name from a Certificate of Title, you are relinquishing all of your rights and ownership interests to the vehicle. Even if your name is removed from Title, you will continue to be fully responsible for the debt and all other obligations under your contract. As such, please carefully consider your request to remove your name from Certificate of Title.

 

To request that a name be removed from the title, please fax a written request with a detailed explanation of your request, your KMF account number, and any supporting documentation (death certificate, DMV paperwork, Power of Attorney, will or probate, etc.) to (714) 965-0520 Attn: Titles Department or mail to:

 

  • Kia Motors Finance
    Attn: Titles Department
    P.O. Box 20825
    Fountain Valley, CA 92728

 

Note the address provided above is different from the payment address printed on your monthly statement.

Deceased Customer

If the deceased is the only account holder and you want to notify us on the deceased’s behalf, please fax us the following documents to (714) 965-0520:

 

  • Copy of the death certificate
  •  

  • Written notice providing your name and contact information and the address where the vehicle is located
  •  

  • Documentation relating to the execution of the will or trust, if any, or appointment of an executor or administrator of the estate

 

Alternatively, the above documents may be mailed to:

 

  • Kia Motors Finance
    Attn: Customer Service
    P.O. Box 20825
    Fountain Valley, CA 92728

 

Note that if the account is a joint account or there is a co-signer, the surviving account holder or co-signer continues to be liable for the account. For questions, Contact Us.

Can I refinance my retail account with Kia Motors Finance?

Kia Motors Finance does not offer refinancing at this time.

Can I remove the other account holder from the refinance of my balloon account?

When refinancing a balloon account through Kia Motors Finance, the current account holder(s) will remain the same as stated on the original contract.

Can I refinance my balloon account through Kia Motors Finance?

Balloon accounts may be refinanced through Kia Motors Finance for the Balloon amount. The refinance must be completed no later than 30 days from the date the balloon payment is due. For additional information contact the Lease-End Servicing team at (855) 537-8542.

Credit Disputes

If you would like to dispute the information being reported to the credit bureaus, the request must be received in writing. The request must include the following information:

 

  • Your first and last name
  •  

  • KMF account number
  •  

  • Specific information about the dispute
  •  

  • An explanation of the basis of the dispute
  •  

  • Any supporting documentation required to investigate such as bank statements, cancelled checks, copy of credit reports, etc.

 

Mail the written dispute to:

 

  • Kia Motors Finance
    P.O. Box 20835
    Fountain Valley, CA 92728-0809

Website Issues


How do I register my account online?

To register online for the first time:

 

 

  • 1. Register here or click the Not Registered? link from the homepage
  •  

  • 2. You will need the following information to register your account:
    • Your account number
    •  

    • Last 4 digits of your Social Security Number
    •  

    • Date of birth
    •  

    • Valid email address

Problems with Registration

Please confirm that you have entered all information correctly. You must enter the information exactly as it appears on your contract or statement. Please remember that the username and password are case sensitive.

 

If you need additional help, please contact Customer Service at (866) 331-5632 Mon.-Fri., 8 a.m.-9 p.m. Eastern Time.

Can I register multiple Kia Motors Finance accounts online?

Yes. If you are the primary account holder or co-signer on multiple accounts with KMF, you may link all of your accounts to your current Username and Password. (Your email address may only be registered once with KMF.)

 

To link another account, use the following instructions:

 

  • 1. From Account Summary page, locate your account number
  •  

  • 2. Click Add Account
  •  

  • 3. Enter the other account number you would like to link
  •  

  • 4. Enter the last 6 digits of the VIN on the vehicle associated with the account you would like to link
  •  

  • 5. Click Submit

 

If you do not wish to link your accounts, you will need to have a different username and email address for each one.

Forgot Password

If you have forgotten your password, please select the Forgot Password link on the left hand log in box, or click here. Enter your username, personal information and answer to your Secret Question. You will be able to reset your password and log in to your account.

 

Please note: For your security, your account will be locked after four unsuccessful login attempts. If this happens, you must contact Customer Service at (866) 331-5632 for assistance, Mon.-Fri., 8 a.m.-9 p.m. Eastern Time.

Forgot Username

If you have forgotten your username, please select the Forgot Username link on the left hand log in box, or click here. Enter your email address, personal information and answer to your Secret Question.

 

Please note: For your security, your account will be locked after four unsuccessful login attempts. If this happens, you must contact Customer Service at (866) 331-5632 for assistance, Mon.-Fri., 8 a.m.-9 p.m. Eastern Time.

Forgot Security Answer

If your name appears on the Account Summary page, Contact Us to request the answer to your security question. If the Account Summary page displays a co-buyer or primary account holder other than you, please have the person whose name is on the online profile contact us to request the answer to the security question. Or, if you are a primary or co-buyer on the contract, register a new online profile with your information. Please note that a different email address must be used for new profile registration.

How do I switch between my linked accounts online?

  • 1. From Account Summary page, click on your account number. A dropdown list will appear with all of the accounts you have linked to your profile.
  •  

  • 2. Select the account number of the account you wish to view

Why can't I make a payment online?

Online payments fail for any of the following reasons:

 

  • The routing number you’ve entered may be invalid: verify that the bank account and routing number you are attempting to use are accurate. If this information is automatically populating, attempt the payment by typing your information in manually.
  •  

  • Multiple payments have failed in the past 90 days: If you have had multiple failed payments in the past 90 days, online payments will be blocked on your account for a certain period of time depending on the reason for the failed payments.
  •  

  • Duplicate payments: To prevent accidental payments, our website does not allow two payments to be made in the same amount on the same day. Check your email to see if you’ve received a payment receipt.
  •  

  • Your vehicle has been returned or repossessed: If you have turned in your lease vehicle or if your vehicle has been repossessed, your online account will not allow payments to be made. If your vehicle was repossessed, but you reclaimed the vehicle, Contact Us for further assistance.
  •  

  • Your account is paid off: The website will not allow payments to be made on paid off accounts.

 

Contact Us if none of the above issues apply or you have additional questions or concerns.

Why am I not receiving email alerts?

Email alerts may not be received for a number of reasons. Use the following instructions to find out why your email alerts may not be delivered properly:

 

  • 1. Check your junk or spam folder. If your email alerts are delivered to a spam or junk folder in error, add the email address they were delivered from to your address book.
  •  

  • 2. Make sure we have the correct email address for you

     

    • Login, click My Account
    • Select the My Profile tab
    • Choose Account Information
    • Check the email address listed to confirm that it is accurate
  •  

  • 3. Make sure you've signed up for email alerts

     

    • Login, click My Account
    • Select the My Profile tab
    • Choose Email Alerts
    • If the email alerts you would like to receive are not selected, click Edit and check the applicable boxes. Don’t forget to click Save when you’re done.
  •  

  • 4. If none of the above applies, Contact Us for more information

Why has my account been locked for 30 minutes?

This error occurs after you have attempted to log in with an incorrect username four times. You will be unable to login or reset your password for 30 minutes. It is not possible for Customer Service to remove this type of lock.

How do I change my email address, username, or security question?

  • 1. While logged in, at the top of the page, click My Account
  •  

  • 2. Select the My Profile tab
  •  

  • 3. Choose Account Information
  •  

  • 4. Scroll down to locate the Email Address, Username, or Security Question section
  •  

  • 5. Click Edit and enter the desired username
  •  

  • 6. Click Save

Which browsers work best when viewing the Kia Motors Finance website?

For the best experience, we recommend using Internet Explorer 8 and higher, or Safari. Google Chrome users may encounter issues while making payments. If you are unable to make a payment using Google Chrome, try using one of the browsers above to complete your transaction or utilize one of the other available payment methods.

Why is the website slow or unable to load?

There are a number of variables that could be the cause. Your connection speed may improve if you delete your browsing history, cookies, cache, and temporary Internet files from your selected browser. You might also try to upgrade your browser as older browsers might not offer you the best available speed and security required to view the content.

 

Please visit one of the followinhg links for additional browswer support:

 

 

Please note that by accessing the links above, you will be taken to a third party web site that is not affiliated with KMF and may offer a different privacy policy and/or level of security. KMF is not responsible for the content, products or services that are offered on other web sites.

Why does the website automatically log me out?

You are logged out of the website after 15 minutes of inactivity in order to protect your security.

Where do I view my payment history online?

To access your payment history:

 

  • 1. Login to your KMFUSA.com account
  •  

  • 2. Click Payments
  •  

  • 3. Select the View History tab

How do I view my billing statement online?

  • 1. Login to your KMFUSA.com account
  •  

  • 2. Click Payments
  •  

  • 3. Select the Statements tab

 

Once you see your billing statement online, you may also print and/or save a copy for your records. Your previous 12 months statements are available online. If you need statements beyond 12 months, please contact Customer Service at (866) 331-5632.

How do I update the address on my account?

To update your address:

 

  • 1. Login to your KMFUSA.com account
  •  

  • 2. While logged in, at the top of the page, click My Account
  •  

  • 3. Select the My Profile tab
  •  

  • 4. Choose Account information to make any necessary changes to your mailing, billing, and/or garaging address for lease vehicles
  •  

  • 5. Click Save

 

If you have moved out of state:

 

  • You may also be required to process a State-to-State title transfer. Please contact the Department or Bureau of Motor Vehicles in your new state for this information.
  •  

  • Lease customers: There may be a change to your monthly payment amount due to state-specific tax requirements. Contact Us for more information.

Does Kia Motors Finance have a mobile website?

Yes. When you log on to KMFUSA.com from a mobile device, you will be directed to the mobile friendly version of our site. On the mobile website, you can make a one-time payment, view your account history, learn about exciting new offers, and more. We are continually adding new features, so stay tuned.

What do I need to access and use the mobile website?

You will need a smartphone with a data plan and registered online account. Log in to the mobile website using the same username and password that you created for our regular site.

Why is the mobile website sometimes slow to load?

Slow load times are typically due to poor Wi-Fi or data plan connectivity. Check your device connection or try again at a later time when you have better service.

Military Support


Who is eligible for relief under the federal Service Members Civil Relief Act (SCRA)?

For information to help you determine eligibility under the SCRA, please visit the SCRA Overview page.

 

Members of the following groups may be eligible:

 

  • Army, Navy, Marine Corps, Air Force, and Coast Guard
  •  

  • Commissioned officers of the Public Health Service and the National Oceanic and Atmospheric Administration engaged in active service
  •  

  • Reservists ordered to report for military service
  •  

  • People ordered to report for induction (training) under the Military Selective Service Act
  •  

  • Guardsmen called to active service for more than 30 consecutive days

 

For additional information or eligibility under the Service Members Civil Relief Act, please visit the SCRA Overview page.

How do I apply for SCRA relief?

Please submit the following information to KMF:

 

  • A written request, including your name and KMF account number
  •  

  • The name, address, and phone number (with area code) for the individual who will be driving or caring for the vehicle during your military service, and
  •  

  • A copy of your military orders

 

Please fax these documents to (714)965-0520 or mail to:

 

  • Kia Motors Finance
    Attn: Customer Service
    P.O. Box 20825
    Fountain Valley, CA 92728

Insurance and Vehicle Protection


What should I do if I'm in an accident?

Contact your insurance company to file a claim. You will also need to notify Kia Motors Finance about the accident and provide necessary information. If the vehicle is deemed a total loss, your insurance company will contact us.

What do I do if I receive a check from an insurance company payable to KMF?

Insurance companies usually issue checks payable to Kia Motors Finance and the customer (in order for KMF to endorse the check that is payable to both KMF and the customer, vehicle repairs must be complete and the account must be current). Please mail the check and required documents described below to:

 

  • Kia Motors Finance
    Attn: Insurance Repair Check
    4100 Wildwood Parkway
    Atlanta, GA 30339

 

Required Documents:

 

  • For checks under $500, no paperwork is required
  •  

  • For checks over $500, include the insurance estimate, body shop invoice, and pictures of the repaired vehicle. (Pictures are not necessary if repairs were made by a Kia dealer.)
  •  

  • Please allow 72 hours after we have received the check for company endorsement

Insurance Requirements

Financed Vehicles
You must obtain the minimum coverage required by state law. KMF requires that the deductible on both comprehensive and collision insurance policies be $1,000 or less. The "Loss Payee" on your insurance policy (for financed vehicles) must read:

 

  • Kia Motors Finance
    Its Successors and/or Assigns
    P.O. Box 20809
    Fountain Valley, CA 92728-0809

 

Leased Vehicles
KMF requires the following liability and deductible limits:

 

  • Bodily injury per person: $100,000 (minimum)
  •  

  • Bodily Injury per occurrence: $300,000 (minimum)
  •  

  • Property Damage: $50,000 (minimum)
  •  

  • Comprehensive & Collision: $1,000 (maximum deductible)

 

The "Loss Payee" on your insurance policy must read:

 

  • Kia Lease Titling Trust
    P.O. Box 20809
    Fountain Valley, CA 92728-0809

Can I transport my vehicle outside the continental U.S.?

You must get approval from Kia Motors Finance before taking your vehicle outside of the continental United States. Please complete the Vehicle Transport Request Form and fax it to (714) 965-0520.

 

Leased vehicles may not be transported outside of the continental United States. Transporting to Alaska and Hawaii are possible, upon written approval from KMF.

What is GAP?

Guaranteed Asset Protection (or "GAP") is a debt cancellation waiver or insurance product that is designed to assist with covering the difference between the balance owed on the vehicle financing and the amount of the insurance proceeds received from your automobile insurance carrier in the event of total loss of the vehicle. In some cases, GAP will not cover the entire balance owed on an account. You may have bought GAP at the time you purchased and financed your vehicle. If you leased your vehicle through KMF, GAP is included in your lease, subject to certain conditions set forth in your lease agreement.

What is Power Protect®?

Power Protect® is a suite of optional insurance and vehicle protection plan products offered to Kia Motors Finance customers. The products offered to eligible customers include special savings on auto and home insurance through the Power Protect® program offered by Liberty Mutual. Call (888) 761-3727 to speak with a representative, or apply online to see how much you can save. With Liberty Mutual, you can get quotes and buy and manage your policies online. Power Protect® vehicle service contracts, GAP waiver contracts and other vehicle protection plan products are available on eligible non-Kia vehicles. See your dealer for more details.

How do I cancel an ancillary product such as Extended Warranty/GAP/Credit Insurance?

You must contact your originating dealership (i.e., the dealership where you bought the car) or the administrator listed on the ancillary product form or the insurance company, as applicable, to cancel the product or policy.

I cancelled an ancillary product. How long will it take for the refund to be credited to my account?

The process for KMF to receive the cancellation proceeds from the product provider/insurance company may take up to 8 weeks or more. Once such proceeds are received by KMF, the proceeds will be credited to the balance owed on your KMF account or refunded to you if there is no balance remaining.

Privacy


Why did I receive a notice regarding my privacy?

Federal law requires us to provide customers with written notice explaining our practices regarding how we may share customers’ non-public personal information. We are required to provide this information when you initially become a customer, and annually thereafter, for each account you have with us.

 

California residents will receive an additional privacy notice required by state law.

 

These same rules apply to all financial institutions.

What does Kia Motors Finance do with my personal information?

All financial companies need to share customer’s personal information to run their everyday business. The types of personal information we collect and share depends on the product or service you have with us. Federal law gives consumers the right to limit some but not all sharing.  

 

To learn more about what we can share, why we might share it, and how you can limit this sharing, please read the Kia Motors Finance Consumer Privacy Notice.

 

Our Online Privacy Policy explains how we protect your privacy while using our website.

How long will my opt-out last?

Your election to opt-out will continue for as long as you are our customer. You only need to opt out once. However, you will continue to receive annual privacy notices.

Will my opt-out election affect others on my account?

Your opt-out choice applies to everyone on the account.

If I have more than one account, do I need to opt-out for each account separately?

If you opt out for one account, you will have opted out for all of your accounts.

Downloadable Documents


Lease-End Kit

An electronic version of the Lease-End Kit detailing options for closing out your lease, steps to getting another new vehicle or keeping your current one, and helpful resources to answer your questions about the lease-end transition process.

 

A print version is also automatically mailed to lease customers approximately 120 days before the lease contract maturity date.

 

We also suggest checking out our site's lease-end section for more valuable information and resources related to the lease-end process.

 

Download Lease-End Kit (PDF)

Wear and Use Estimation Tool

Prior to lease-end, use this to perform a self-inspection on your vehicle to evaluate excess wear and use, allowing you to estimate charges you may incur and seek out repairs before turn-in.

 

A paper version of the Wear and Use Estimation Tool is also included in the Lease-End Kit mailed to lease customers approximately 120 days before the lease contract maturity date.

 

Download Wear and Use Estimation Tool (PDF)

Odometer Disclosure Statement

For lease customers, this form serves as an official record of your final odometer reading that you will need to complete and submit before your lease ends. This form is mandatory, even if you're purchasing your leased vehicle.

 

Download Odometer Disclosure Statement (PDF)

Lease-End To-Do List

A short and simple checklist of tasks to complete for customers who are approaching the end of their lease terms.

 

Download Lease-End To-Do List (PDF)

AutoPay Enrollment Form

For a very convenient way to manage your payments, follow the instructions on this form to enroll in Autopay by fax or standard mail.

 

You may also enroll online by first registering for an KMFUSA.com online account and then selecting the Autopay option.

 

Download Autopay Enrollment Form (PDF)

Contact Us


Phone

Automated Account Access: (866) 331-5632 (24/7)

 

Customer Service: (866) 331-5632 Mon.-Fri., 8 a.m.-9 p.m. Eastern Time

 

Lease-End Servicing Team: (855) 537-8542 Mon.-Fri., 8 a.m.-9 p.m. Eastern Time

 

Collections Department: (866) 344-5632 Mon.-Fri., 8 a.m.-9 p.m.; Sat., 8 a.m.-4:30 p.m.; Sun., 8 a.m.-5 p.m. Eastern Time

Address

Finance Payments (14-digit Account Number)

Kia Motors Finance

PO Box 650805

Dallas, TX 75265-0805

 

Lease Payments (10-digit Account Number)

Kia Motors Finance

PO Box 660891

Dallas, TX 75266-0891

 

Written correspondence only (Not payments)

Kia Motors Finance

PO Box 20825

Fountain Valley, CA 92728

 

Direct Credit Disputes

Kia Motors Finance – Credit Dispute

PO Box 20835

Fountain Valley, CA 92728

Email